CHINESE PERSONALITY AT WORK (CPW) QUESTIONNAIRE


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Thousands of people have taken this completely revised questionnaire for the objective assessment of personality characteristics in a work setting.

Special Features

  • Developed and validated by Chinese for use among the Chinese
  • Highly relevant to various work settings
  • Normed on several thousands of Chinese adults on the Mainland, Taiwan, and Hong Kong
  • Separate norms for frontline staff, salespersons, managers, and university graduates
  • Linkable to most core competencies required at work
  • Forced-choice items to prevent candidates from faking
  • Special detectors of inaccuracy and faking
  • Demonstrated to forecast work performance among managerial, supervisory staff, as well as front-line sales staff
  • Customizable for specific industries and positions

 

Users

Multinational and local organizations located in the Mainland, Taiwan, and Hong Kong, in sectors such as:

  • banking
  • education
  • electronics
  • executive search
  • fast-moving consumer products
  • government and public bodies
  • insurance
  • luxurious consumer products
  • pharmaceutical and medical supplies
  • real estate
  • social services
  • trading
  • transportation

Administration

  • Delivered on the Internet
  • Narrative reports in English and Chinese immediately available to licensed users

Contents

The questionnaire consists of 225 items, presented in simple language. It can be completed in 25 to 45 minutes. Fifteen personality characteristics are assessed:

Scale

Description

Drive for Personal Achievement (ACH)

A desire to complete important and difficult tasks, and to strive for success at work. This is often achieved through setting and exceeding high standards of job performance, and constantly improving skills and work habits in order to enhance work efficiency and quality.

Deference to Authority (DEF)

A willingness to demonstrate subordination, and a tendency to conform to instructions and regulations set by experts, credible staff, or the organization with a strong motivation to model after someone.

Planning and Orderliness (ORD)

The tendency to logically establish and monitor task schedules within the boundaries of available resources in order to perform job tasks accurately and neatly, and the tendency to devise specific goals from such task schedules.

Attention-Seeking (ATN)

A desire to express job competence, experiences and achievements to others through both verbal and nonverbal channels, sometimes by using terms others find difficult to understand.

Autonomy (AUT)

A preference for a hands-off management style, with minimum supervision from and interaction with other staff members. There is a tendency to perform tasks independently and not to be bound by conventional methods.

Need for Affiliation (AFF)

The need to establish and maintain relationships with colleagues and/or clients by demonstrating a sense of loyalty and care. There is a preference for group solidarity and close relationships with others.

Introspectiveness (INT)

A desire to understand one¡¦s inner and social environment by carefully observing and evaluating one¡¦s own and others emotions, motivation, and behaviors.

Dependent Support-Seeking (SUP)

The appreciation of and need for encouragement, understanding, and advice from colleagues, and a willingness to take advice from them. This may be even to the point of allowing others to act on behalf of him or her in the presence of obstacles.

Dominance (DOM)

The need to control one¡¦s interpersonal environment and to lead others, by directing and coordinating various job activities. There is a readiness to propose and defend one¡¦s own ideas.

Non-abrasiveness and Modesty (NAB)

The tendency to accept what is given, be modest, and be non-assertive in order to minimize open conflicts with colleagues and clients.  There is a willingness to admit responsibility and guilt when a task has not been done well. There may be a feeling of inadequacy in the presence of difficult tasks.

Nurturance (NUR)

The tendency to help and listen to colleagues and clients, along with a generous and forgiving attitude towards them.

Innovativeness and Change-Orientation (CHG)

The willingness to accept and engage in new experiences, as well as being tolerant with frequent changes in the work environment. There is a need to experience novelties at work.

Tenacity (TNC)

Exertion of extra effort and time to complete a task despite failures, lack of progress, tedium, or obstacles with a strong emphasis on perseverance and determination, and a reluctance to change course or start something different.

Client-Centered Service Orientation (CSO)

The readiness to listen empathically to clients¡¦ needs, and to serve them with integrity, over and beyond making them feel satisfied. Clients' interest is accorded priority over the interest of oneself and that of the organization.

Overall Managerial Readiness (OMR)

General skills and competencies essential to the management of people and projects. These include resilience, goal-directedness, strategic thinking, team-playing, participative and empowering leadership style, confidence, upward selling, decisiveness, and risk-taking.

Scientific Research

The Chinese Personality at Work Questionnaire: Development, validation, and significance. Acta Psychologica Sinica, 32, 443-452 (in Chinese).

The Chinese Personality at Work Questionnaire : Psychometric Properties and Its Relationship with the 'Big Five'. Working Paper 2000-006-01, Chinese Management Centre, University of Hong Kong.

Predicting Work Performance with a Contextual, Narrow-Based Personality Questionnaire: The Chinese Experience. Working Paper 2000-015-01, Chinese Management Centre, University of Hong Kong. Also presented at the 15th Annual Conference of the Society for Industrial and Organizational Psychology, New Orleans, Louisiana, April, 2000.

The Chinese Personality at Work Questionnaire: Its Development and Validity. Paper presented at the Third Chinese Psychologist Conference, Beijing, October, 1999.

The Use of an Indigenous Personality Questionnaire for Prediction of Work Performance. Invited speech given to the National Conference of Industrial Psychology and Cognitive Ergonomics, Hangzhou, China, May, 2000.

An Indigenous Instrument for the Measurement of Personality and Prediction of Work Behaviors in Chinese Organizations. Paper presented at the 15th Congress of the International Association for Cross-Cultural Psychology, Pultusk, Poland, July, 2000.

Personnel Selection and Assessment Centres for State-Owned Enterprises in China. Invited speech to a delegation of 33 human resources directors from People¡¦s Insurance Company of China, organized by the China Insurance HK (Holdings) Company Limited, November, 2000.

Using Specific Personality Traits Measured on a Contextual Instrument to Predict Work Behaviors and Productivity: Evidence from a Bank and a Real Estate Agency. Paper presented at 27th International Congress of Psychology, Stockholm, Sweden, July, 2000.

Trait Determinants of Sales-Related Performance in the Insurance Industry in Hong Kong. Paper presented at the Tenth European Congress on Work and Organizational Psychology, Prague, Czech Republic, May, 2001.

Client-Centered Service Orientation: Is it Required in all Service Organizations. Paper presented at the 17th Annual Conference of the Society for Industrial and Organizational Psychology, Toronto, April 2002.

Interactive Role of Trait-Autonomy at Work. Paper presented at the 25th International Congress of Applied Psychology, Singapore, July, 2002.

Predicting Work Behaviors in the Greater China Region: A Comparison of Two Personality Measures. Paper presented at the 25th International Congress of Applied Psychology, Singapore, July, 2002.

A Cluster-Analytic Approach to the Study of Occupational Personality. Paper presented at the Fourth Conference for Chinese Psychologists, Taipei, November, 2002.

The Measurement of overall Managerial Readiness as a Core Workplace Personality. Paper presented at the Seventh Interdisciplinary Conference on Chinese Psychology, Academic Sinica, Taipei, October, 2004.

Validation studies on a measure of overall managerial readiness for the Chinese. International Journal of Selection and Assessment, 17, 129-141.

 

Licensed Distributors

For more information on how the CPW can be applied for HR management in your organization, contact one of the following licensed distributors:

Hong Kong Productivity Council

Phone 852 2788 5651
raymondc@hkpc.org

Human Dynamic Asia Pacific Limited

Phone 852 2854 3727
info@humandynamic.com

Institute of International Professional Service

Phone 852 3103 0198
info@iips.hk

Tamty McGill Consultants International Ltd.

Phone 852 2293 2308
virginia.choi@tamtymcgill.com

 

For more information on conducting research or other studies of work performance in your organization with the CPW, contact huiharry@hku.hk

For more information on the developer¡¦s other research activities, please click here.